Suzy Analytics
Call-by-call analysis for Recall and OpenAI realtime traffic.
Supabase analytics enabled
58e854f5
72306077280 · upstream_closed
Updated 3/14/2026, 1:29:38 AM
ab4fd284
78567357056 · upstream_closed
Updated 3/14/2026, 12:49:44 AM
d723bd3a
74287226411 · browser_closed
Updated 3/14/2026, 12:22:23 AM
19fd27cf
12345678901 · bot_created
Updated 3/14/2026, 12:14:56 AM
15276f69
79354939330 · upstream_closed
Updated 3/13/2026, 11:00:14 PM
Call analysis: ab4fd284
Heard
2
Skipped
4
Ready
0
Responded
0
Grounded
0
Upstream
Failed
CALL SNAPSHOT
Session overview
Meeting: 78567357056
Status: upstream_closed
Mode: listening
Last updated: 3/14/2026, 12:49:44 AM
CONTRIBUTION TIMELINE
How the call unfolded
Suzy stayed in listening mode
3/14/2026, 12:49:10 AM
empty_turn
Heard by Suzy
3/14/2026, 12:49:11 AM
Absolutely.
listening
Suzy stayed in listening mode
3/14/2026, 12:49:12 AM
Absolutely.
listening_mode
Suzy stayed in listening mode
3/14/2026, 12:49:12 AM
empty_turn
Heard by Suzy
3/14/2026, 12:49:33 AM
Ja.
listening
Suzy stayed in listening mode
3/14/2026, 12:49:33 AM
Ja.
listening_mode
OpenAI upstream failure
3/14/2026, 12:49:44 AM
1005
SUZY CONTRIBUTIONS
What Suzy added to the conversation
No assistant contributions were captured for this call.
RAW DIAGNOSTICS
Full trace data
Session
{
"requestId": "ab4fd284",
"botId": "",
"meetingId": "78567357056",
"meetingUrl": "https://us04web.zoom.us/j/78567357056?pwd=qwDvfbf1Xgk2DanttnWoJ7mDxaDnoN.1",
"status": "upstream_closed",
"participationMode": "listening",
"memory": {
"summary": "",
"recentAnswers": [],
"recentQuestions": [
"Absolutely.",
"Ja."
]
},
"metadata": {
"status": "upstream_closed",
"meetingId": "78567357056",
"meetingUrl": "https://us04web.zoom.us/j/78567357056?pwd=qwDvfbf1Xgk2DanttnWoJ7mDxaDnoN.1",
"lastCloseCode": 1005,
"realtimeModel": "gpt-realtime",
"realtimeVoice": "alloy",
"lastCloseReason": "",
"participationMode": "listening",
"transcriptionModel": "gpt-4o-mini-transcribe"
},
"createdAt": "2026-03-14T00:48:41.50237+00:00",
"updatedAt": "2026-03-14T00:49:44.78+00:00"
}Events
[
{
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"requestId": "ab4fd284",
"runId": "",
"eventType": "invite.request_received",
"source": "api",
"payload": {
"zoomHost": "us04web.zoom.us",
"hasPassword": true
},
"createdAt": "2026-03-14T00:48:41.536+00:00"
},
{
"id": 1128,
"requestId": "ab4fd284",
"runId": "",
"eventType": "invite.recall_bot_created",
"source": "api",
"payload": {
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"recallStatus": 201
},
"createdAt": "2026-03-14T00:48:42.045+00:00"
},
{
"id": 1129,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "agent_page_loaded",
"source": "client",
"payload": {
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"relayUrlParam": "wss://suzy-zoom-connector-production.up.railway.app/realtime?request_id=ab4fd284&meeting_id=78567357056&meeting_url=https%3A%2F%2Fus04web.zoom.us%2Fj%2F78567357056%3Fpwd%3DqwDvfbf1Xgk2DanttnWoJ7mDxaDnoN.1"
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{
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},
{
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"runId": "agent-mmply9cb",
"eventType": "session_bootstrapped",
"source": "client",
"payload": {
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},
{
"id": 1132,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "audio_devices_ready",
"source": "client",
"payload": {
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],
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},
"createdAt": "2026-03-14T00:49:06.608+00:00"
},
{
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"runId": "agent-mmply9cb",
"eventType": "relay_socket_open",
"source": "client",
"payload": {
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},
{
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"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"nextPreviewText": ""
},
"createdAt": "2026-03-14T00:49:06.679+00:00"
},
{
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"requestId": "ab4fd284",
"runId": "",
"eventType": "relay.connection.open",
"source": "relay",
"payload": {
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"meetingUrl": "https://us04web.zoom.us/j/78567357056?pwd=qwDvfbf1Xgk2DanttnWoJ7mDxaDnoN.1",
"realtimeModel": "gpt-realtime",
"realtimeVoice": "alloy",
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},
"createdAt": "2026-03-14T00:49:06.765+00:00"
},
{
"id": 1136,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:07.341+00:00"
},
{
"id": 1137,
"requestId": "ab4fd284",
"runId": "",
"eventType": "upstream_open",
"source": "relay",
"payload": {
"model": "gpt-realtime"
},
"createdAt": "2026-03-14T00:49:07.354+00:00"
},
{
"id": 1138,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:07.492+00:00"
},
{
"id": 1139,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:09.807+00:00"
},
{
"id": 1140,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
"type": "input_audio_buffer.speech_started"
},
"createdAt": "2026-03-14T00:49:09.811+00:00"
},
{
"id": 1142,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:10.276+00:00"
},
{
"id": 1141,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"nextPreviewText": ""
},
"createdAt": "2026-03-14T00:49:10.281+00:00"
},
{
"id": 1144,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:10.291+00:00"
},
{
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"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:10.296+00:00"
},
{
"id": 1145,
"requestId": "ab4fd284",
"runId": "",
"eventType": "conversation.item.input_audio_transcription.completed",
"source": "openai",
"payload": {
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"transcript": ""
},
"createdAt": "2026-03-14T00:49:10.516+00:00"
},
{
"id": 1146,
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"runId": "",
"eventType": "suzy.turn.skipped",
"source": "relay",
"payload": {
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"type": "suzy.turn.skipped",
"reason": "empty_turn",
"transcript": ""
},
"createdAt": "2026-03-14T00:49:10.612+00:00"
},
{
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},
{
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{
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},
{
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"runId": "agent-mmply9cb",
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},
{
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"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"createdAt": "2026-03-14T00:49:10.8+00:00"
},
{
"id": 1152,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
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"createdAt": "2026-03-14T00:49:11.816+00:00"
},
{
"id": 1153,
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"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
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},
{
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},
{
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},
{
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"eventType": "relay_event",
"source": "client",
"payload": {
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},
{
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"eventType": "ui_state_changed",
"source": "client",
"payload": {
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},
{
"id": 1158,
"requestId": "ab4fd284",
"runId": "",
"eventType": "conversation.item.input_audio_transcription.completed",
"source": "openai",
"payload": {
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"transcript": "Absolutely."
},
"createdAt": "2026-03-14T00:49:11.975+00:00"
},
{
"id": 1159,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:11.999+00:00"
},
{
"id": 1160,
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},
"createdAt": "2026-03-14T00:49:12.008+00:00"
},
{
"id": 1161,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
"type": "input_audio_buffer.speech_stopped"
},
"createdAt": "2026-03-14T00:49:12.161+00:00"
},
{
"id": 1163,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"nextPreviewText": ""
},
"createdAt": "2026-03-14T00:49:12.169+00:00"
},
{
"id": 1162,
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"source": "client",
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},
{
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},
"createdAt": "2026-03-14T00:49:12.183+00:00"
},
{
"id": 1165,
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"runId": "",
"eventType": "suzy.turn.skipped",
"source": "relay",
"payload": {
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"reason": "listening_mode",
"transcript": "Absolutely."
},
"createdAt": "2026-03-14T00:49:12.186+00:00"
},
{
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},
{
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"nextPreviewText": "Absolutely."
},
"createdAt": "2026-03-14T00:49:12.284+00:00"
},
{
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},
{
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"createdAt": "2026-03-14T00:49:12.333+00:00"
},
{
"id": 1170,
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"eventType": "suzy.turn.skipped",
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"payload": {
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},
{
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},
{
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"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"createdAt": "2026-03-14T00:49:12.517+00:00"
},
{
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"source": "client",
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},
{
"id": 1174,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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"nextPreviewText": ""
},
"createdAt": "2026-03-14T00:49:33.141+00:00"
},
{
"id": 1175,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
"type": "input_audio_buffer.speech_started"
},
"createdAt": "2026-03-14T00:49:33.15+00:00"
},
{
"id": 1177,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:33.482+00:00"
},
{
"id": 1176,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
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},
{
"id": 1178,
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"eventType": "relay_event",
"source": "client",
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},
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},
{
"id": 1179,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:33.515+00:00"
},
{
"id": 1180,
"requestId": "ab4fd284",
"runId": "",
"eventType": "conversation.item.input_audio_transcription.completed",
"source": "openai",
"payload": {
"mode": "listening",
"transcript": "Ja."
},
"createdAt": "2026-03-14T00:49:33.669+00:00"
},
{
"id": 1181,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
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"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:33.684+00:00"
},
{
"id": 1182,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
"type": "conversation.item.input_audio_transcription.delta"
},
"createdAt": "2026-03-14T00:49:33.69+00:00"
},
{
"id": 1183,
"requestId": "ab4fd284",
"runId": "",
"eventType": "suzy.turn.skipped",
"source": "relay",
"payload": {
"mode": "listening",
"type": "suzy.turn.skipped",
"reason": "listening_mode",
"transcript": "Ja."
},
"createdAt": "2026-03-14T00:49:33.892+00:00"
},
{
"id": 1184,
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"runId": "agent-mmply9cb",
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"source": "client",
"payload": {
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},
"createdAt": "2026-03-14T00:49:33.98+00:00"
},
{
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"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "ui_state_changed",
"source": "client",
"payload": {
"nextViewState": "listening",
"nextPreviewText": "Ja."
},
"createdAt": "2026-03-14T00:49:33.988+00:00"
},
{
"id": 1186,
"requestId": "ab4fd284",
"runId": "agent-mmply9cb",
"eventType": "relay_event",
"source": "client",
"payload": {
"type": "conversation.item.input_audio_transcription.completed"
},
"createdAt": "2026-03-14T00:49:33.995+00:00"
},
{
"id": 1187,
"requestId": "ab4fd284",
"runId": "",
"eventType": "browser_socket.closed",
"source": "relay",
"payload": {},
"createdAt": "2026-03-14T00:49:44.731+00:00"
},
{
"id": 1188,
"requestId": "ab4fd284",
"runId": "",
"eventType": "upstream_close",
"source": "relay",
"payload": {
"code": 1005,
"reason": "",
"upstreamOpened": true
},
"createdAt": "2026-03-14T00:49:44.781+00:00"
}
]Turns
[
{
"id": 16,
"requestId": "ab4fd284",
"role": "user",
"content": "Absolutely.",
"source": "relay",
"mode": "listening",
"reason": "listening_mode",
"responseId": "",
"createdAt": "2026-03-14T00:49:12.022+00:00"
},
{
"id": 17,
"requestId": "ab4fd284",
"role": "user",
"content": "Ja.",
"source": "relay",
"mode": "listening",
"reason": "listening_mode",
"responseId": "",
"createdAt": "2026-03-14T00:49:33.723+00:00"
}
]Grounding Traces
[]